Designed for operations serving more than one Member State from a single location or a single contract.
Catalogue
| Code | Product or service | Delivery | Specification |
|---|---|---|---|
| PMV-11 | Multi-Jurisdiction Exposure Assessment Determination of which national regimes apply to an operation serving more than one Member State | One-off engagement | Open specification |
| PMV-16 | European Comparative Regimes Report A Member State by Member State comparison of customer service and telemarketing obligations | One-off engagement | Open specification |
| PMV-08 | Outsourcing Governance for Customer Service Contractual chain, propagation of obligations and verification of the provider | One-off engagement | Open specification |
| PMV-07 | Outbound and Direct Marketing Compliance Lawful basis of each contact, opt-out registers, calling hours and scripts | One-off engagement | Open specification |
| PMV-20 | Customer Service Compliance Management System An annual cycle of monitoring, measurement, review and reporting, for operations with continuing exposure | One-off engagement | Open specification |
Specifications
Each product has its own specification, with objective, scope, method, deliverables, duration and audience.
PMV-11 · Multi-Jurisdiction Exposure Assessment
Determination of which national regimes apply to an operation serving more than one Member State
Ficha técnicaPMV-16 · European Comparative Regimes Report
A Member State by Member State comparison of customer service and telemarketing obligations
Ficha técnicaPMV-08 · Outsourcing Governance for Customer Service
Contractual chain, propagation of obligations and verification of the provider
Ficha técnicaPMV-07 · Outbound and Direct Marketing Compliance
Lawful basis of each contact, opt-out registers, calling hours and scripts
Ficha técnicaPMV-20 · Customer Service Compliance Management System
An annual cycle of monitoring, measurement, review and reporting, for operations with continuing exposure
Ficha técnicaThe indicative values given in the specifications are intended to allow a first order-of-magnitude assessment. [They require confirmation in a proposal, which depends on the size of the operation, the number of locations and the agreed scope.]
Request a proposal
State the product you need and the size of your operation. Proposals are issued within three working days.